Verizon tops the US in customer service, says JD Power and Associates
Verizon let us know today that they came out on top in J.D. Power and Associates Wireless Customer Care Full Service Study, ranking the major cell phone providers in the United States based on surveys taken in the latter half of 2011. J.D. Power asked customers who had recently contacted their provider through the web, on the phone or in person, and Verizon received the greatest accolades among its users. The achievement is the second in a row for Big Red.
Thee other three service providers in the US, including AT&T and T-Mobile, all recieved a two out of five rating from the J.D. Power survey. Verizon scored an impressive five out of five, soundly beating all comers. Not…
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Verizon tops the US in customer service, says JD Power and Associates
Michael Crider – androidcommunity.com
Category: Android Community
